Hahnemühle Gold Certified Handcrafted in the Otway Ranges Archival Quality Guaranteed Australian Built 1% of Every Order Goes to Down Syndrome Victoria ♥
Hahnemühle Gold Certified Handcrafted in the Otway Ranges Archival Quality Guaranteed Australian Built 1% of Every Order Goes to Down Syndrome Victoria ♥

Shipping & Delivery

Everything you need to know about how your order gets from our workshop to your door.

Where We Ship

We ship Australia-wide. Every order is carefully packed and dispatched from our workshop in the Otway Ranges, Victoria. We currently do not ship internationally, if you're outside Australia, please get in touch and we'll do our best to help.

Production Time

Because every order is made by hand, production typically takes 5 to 10 business days from the time your order is confirmed. Studio and custom framing orders may take a little longer depending on complexity, we'll always keep you updated.

Delivery Time

Once dispatched, deliveries typically arrive within 3 to 7 business days depending on your location. Metro areas are usually on the faster end, while regional and remote areas may take a little longer.

Shipping Costs

Shipping rates are calculated at checkout based on your order.

Tracking

Every order is sent with full tracking. You'll receive a tracking number by email as soon as your order is dispatched. If you have any questions about your delivery, just contact us.

Packaging

We take packaging seriously. Every framed piece is corner-protected, wrapped in acid-free tissue, and packed in custom-built boxes to ensure it arrives in perfect condition. Prints are shipped flat in rigid mailers with protective sleeves.

Questions?

Can't find what you're looking for? We're here to help.

Get in Touch

Not sure which product is right for you?

We're happy to talk through your project and recommend the best option for your work and your space.

Get in Touch